TikTok Guarantee

TikTok Shop Guarantee
The platform is dedicated to providing you with an exceptionalshopping experience.






Secure Payment

  • Tiktok Shop Uses Highly Secure Payment Methods. Transactions Are Fully Encrypted And Regulated By The Payment Card Industry Data Security Standard (PCI DSS).
  • We Never Share Payment Information With Merchants.
  • We Accept The Following Payment Methods:

  • Security Certification:

  • To Use Any Of The Following Payment Options, Please Complete Your Purchase Within The App:





Refund Guarantee

If Your Order Arrives Damaged Or Defective, We Automatically Provide Up To 90 Days Of Free Warranty Coverage For Eligible Orders. Limitations And Exclusions Apply.

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Delivery Guarantee

If The Carrier Reports Your Package Lost Or Damaged, You Will Receive An Automatic Refund.

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Easy Returns And Refunds

  • Most Items Come With A 90-Day Free Return Policy.
  • Easily Send And Return Items From Ups, Usps, Fedex, Or Walgreens Drop-Off Points.
  • No Packaging Or Labels Are Needed At Ups Sites; Simply Scan The Qr Code.
  • Eligible Returns Can Enjoy Express Refunds At The Store's Self-Service Drop-Off Point.
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Data Privacy

  • We Are Committed To Protecting Your Privacy. We Employ Multiple Safeguards To Protect Your Data And Will Never Share Or Sell Your Information Without Your Consent.
  • View Tiktok Shop's Privacy Policy To Learn About Your Rights, Data Security Practices, And The Use Of All Information.





24/7 In-App Support

Need Help?

Our Virtual Help Center In The Tiktok App Is Available 24/7, And Our Online Support Is Available To Assist You During Business Hours.